www.ancosteel.gr is the online store for the sale of products via the Internet of the company “ANCOSTEEL SINGLE-MEMBER PRIVATE COMPANY”, having its registered office at 51 Koropiou - Markopoulou Avenue, Koropi, Attica, P.C. 19400, Greece (VAT No.: 801593126 / GEMI No.: 159746602000 / Tax Office: F.A.E. Athens). Before entering the online store and browsing our website, we kindly invite you to consult the following terms and conditions, which specifically apply to the use of the online store of ANCOSTEEL SINGLE-MEMBER PRIVATE COMPANY, located at www.ancosteel.gr.

Please make sure that you agree with the following terms and conditions, as your further use and browsing of the website www.ancosteel.gr implies your express and unconditional consent and agreement to them.

Terms of the Agreement

ANCOSTEEL SINGLE-MEMBER PRIVATE COMPANY reserves the right to unilaterally amend or renew these terms and conditions of transactions carried out through its online store, in accordance with its needs and business practices. ANCOSTEEL SINGLE-MEMBER PRIVATE COMPANY undertakes the obligation to inform users of any amendments, as well as any changes, through the website of this online store. It is clarified that any change to the terms shall not apply to orders that you have already placed.

Information Provided & Products

ANCOSTEEL SINGLE-MEMBER PRIVATE COMPANY is committed to the quality, completeness and validity of the information provided on its website, www.ancosteel.gr, both with regard to the exact details presented and the services provided by its online store, subject to any technical or typographical errors that may have escaped attention or occurred unintentionally, or due to any interruptions in the operation of the website for reasons of force majeure.

Limitation of Liability

ANCOSTEEL SINGLE-MEMBER PRIVATE COMPANY shall not be liable towards customers / users for any damages that may arise from the execution or non-execution of their order. It also reserves the right regarding the delivery time of goods in cases of force majeure. The online store www.ancosteel.gr cannot provide any guarantee regarding the availability of products, but guarantees the timely notification of end consumers regarding their unavailability and the refund of any amount paid, provided that payment has been made.

Under no circumstances shall the online store www.ancosteel.gr be liable for any claims of a legal, civil and/or criminal nature, nor for any damage, whether direct, special or consequential, which indicatively and not restrictively, alternatively and/or cumulatively may consist of loss of profits, data, lost revenue, monetary compensation, etc., caused to visitors of the website or third parties for any reason related to the operation or non-operation and/or use of the website and/or inability to provide services and/or information made available through it and/or any unauthorized interventions by third parties in products and/or services and/or information made available through it.

www.ancosteel.gr makes every possible effort to provide high-quality services; however, it cannot guarantee that there will be no interruptions in the operation of the website or “human” errors during the updating / listing of the price and/or characteristics of a product. In any case, if you notice that a product is offered at an unusually low or high price in relation to its market value, please contact us before placing your order by e-mail at info@anco.com.gr or by telephone at 210 6620934.

Intellectual Property Rights

All content of the website, including images, graphics, photographs, designs, texts, information, services and products provided, constitutes the intellectual property of ANCOSTEEL SINGLE-MEMBER PRIVATE COMPANY and is protected under the relevant provisions of Greek law, European law and international conventions.

Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, modification, creation of derivative work or misleading of the public regarding the actual provider of the website content is prohibited.

Any reproduction, republication, uploading, announcement, dissemination or transmission, or any other use of the content in any way or by any means, for commercial or other purposes, is permitted only upon the prior written permission of ANCOSTEEL SINGLE-MEMBER PRIVATE COMPANY or any other lawful holder of the aforementioned intellectual property rights.

The names, images, logos and distinctive signs representing ANCOSTEEL SINGLE-MEMBER PRIVATE COMPANY, its online store www.ancosteel.gr and third parties affiliated with them, as well as their products or services, are exclusive trademarks and distinctive signs of ANCOSTEEL SINGLE-MEMBER PRIVATE COMPANY and www.ancosteel.gr and the aforementioned third parties, and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property.

User Responsibility

Users of the website www.ancosteel.gr agree that they shall not use the online store of ANCOSTEEL SINGLE-MEMBER PRIVATE COMPANY to send, publish, e-mail or otherwise transmit any content that is unlawful, harmful, threatening, offensive, annoying, defamatory, libellous, vulgar, obscene, violates another person’s privacy, shows hostility or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted under the law or contractual or management relationships, such as internal information, proprietary and confidential information obtained or disclosed as part of employment relationships or covered by confidentiality agreements, infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties, contains software viruses or any other codes, files or programs designed to interrupt, damage, destroy or obstruct the operation of any computer software or hardware, intentionally or unintentionally violates applicable Greek and EU legislation and its provisions, may harass third parties in any way, or any content used to collect or store personal data relating to other users.

Security

ANCOSTEEL SINGLE-MEMBER PRIVATE COMPANY recognizes the importance of the security of your Personal Data, as well as your electronic transactions, and takes all necessary measures, using the most modern and advanced methods, in order to ensure the maximum possible security for you. All information related to your personal details and transactions is absolutely secure and confidential.

Personal Data Protection

During your visit to the pages of www.ancosteel.gr, and in order to place orders for products, as well as to ensure the possibility of contacting you so that we may inform you about our new products, you may be asked to provide personal information, such as your name, profession, e-mail address, date of birth, etc.

Any personal data that you provide anywhere on the pages and services of the website www.ancosteel.gr is intended exclusively for ensuring the operation of the respective service and may not be used by any third party, except where provided by law to the competent authorities only.

The data kept in the file may be disclosed to the competent judicial, police and other administrative authorities, following a lawful request and in accordance with the applicable legislative provisions in force at any given time.

For any question, suggestion or statement related to these matters, please contact us at info@anco.com.gr. At any time, the user retains the right to information or objection to the further processing of their data, in accordance with the applicable legislation on personal data protection.

Order Cancellation Policy

If the online order has been completed, you may call within 24 hours at 210 6620934 or contact us at info@anco.com.gr, and one of our representatives will handle the cancellation of your order.

Product Return Policy

You have the right to return the products you purchased only in cases where there was a defect in them due to proven fault of ANCOSTEEL SINGLE-MEMBER PRIVATE COMPANY and within 20 days from their receipt. Returns are accepted only if the products have not been used and are in the same condition in which you received them.

European Alternative Dispute Resolution Body

Directive 2013/11/EU, which provides for the possibility of online resolution of consumer disputes through the Alternative Dispute Resolution procedure throughout the EU, was recently harmonized into Greek legislation by Joint Ministerial Decision 70330/2015.

More information can be found on the official Online Dispute Resolution platform of the European Union.